Introduction

This Return & Refund Policy outlines the terms governing refunds, cancellations, and course-related payments made to Option Streets. By purchasing any educational program, course, workshop, or training service from Option Streets, you agree to the terms stated below.

1. Nature of Services

Option Streets provides digital educational services related to stock market learning, technical analysis, options trading, market psychology, and financial education.

• All products and services offered are digital in nature.

• No physical products are shipped or delivered.

• Access to educational materials may be provided through the website, Telegram, WhatsApp, recorded sessions, or other digital platforms.

2. No Return Policy

Since Option Streets provides digital educational content and online services, returns are not applicable.

• Digital products cannot be returned once access has been granted.

• Downloaded materials, recorded sessions, PDFs, and educational resources are non-returnable.

• Users are advised to carefully review course details before making a purchase.

3. Refund Eligibility

Refund requests may be considered only under limited circumstances.

• Duplicate payment made accidentally by the user.

• Technical issues resulting in failure of payment while multiple charges are deducted.

• Course access not provided due to a verified technical error from our side.

Any refund request will be reviewed individually and shall be subject to verification by Option Streets.

4. Non-Refundable Situations

Refunds shall not be provided in the following situations:

• Change of mind after purchasing a course.

• Lack of time to attend classes or complete the course.

• Dissatisfaction due to personal expectations.

• Failure to understand course concepts.

• Market losses incurred while trading.

• Removal from groups due to violation of rules or misconduct.

• Partial use or completion of course content.

5. Refund Request Process

Eligible users may submit a refund request through our official communication channels.

• Provide your registered name, mobile number, payment reference number, and reason for the request.

• Supporting payment proof may be required for verification.

• Incomplete refund requests may be rejected.

6. Refund Review Timeline

Once a refund request is received:

• Verification may take up to 7 business days.

• If approved, the refund will be processed through the original payment method.

• Actual credit time depends on the user’s bank, UPI provider, or payment gateway.

7. Course Cancellation by Option Streets

In rare situations where Option Streets cancels a course or training program before delivery:

• Users may be offered a full refund or alternative course access.

• The decision regarding replacement or refund shall remain at the sole discretion of Option Streets.

8. Chargebacks & Payment Disputes

Users are encouraged to contact Option Streets before initiating any payment dispute or chargeback.

• Fraudulent chargeback claims may result in suspension of access to services.

• Relevant transaction records may be submitted to payment processors for dispute resolution.

9. Modification of Policy

Option Streets reserves the right to update or modify this Return & Refund Policy at any time without prior notice.

• Updated versions will be published on the official website.

• Continued use of services constitutes acceptance of any revised policy.

10. Contact Information

For refund-related questions or support, users may contact us through:

• Website: optionstreets.in

• Email: info@optionstreets.in

• Location: Vashi, Navi Mumbai, Maharashtra, India

Acceptance

By purchasing any educational service from Option Streets, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.